Sustainment Lead

of the following, with demonstrated ability to quickly cross-apply it to physical security systems:

Project/Program Management

— PMP or equivalent experience leading cross-functional technical projects, managing budgets, vendors, and multi-stakeholder timelines; or

Networking/IT Infrastructure

— hands-on experience with enterprise networking (TCP/IP, VLANs, switching, firewalls, PoE), server/appliance administration, and IT security fundamentals.

Proven experience managing vendors/contractors, including contract negotiation and SLA enforcement.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

The Sustaintment Leads leads the strategy, architecture, and day-to-day operations of the organization’s global physical security technology portfolio, including access control, video management, visitor management, and key management platforms (e.g., Lenel OnGuard, Milestone XProtect, Envoy, Traka).

This role owns vendor relationships, project delivery, budget planning, and a team of systems administrators, while partnering closely with Facilities, IT/Network Engineering, Legal, and business stakeholders across international locations.

Networking/IT Infrastructure

Own the roadmap, architecture, and lifecycle management of enterprise physical security systems (access control, VMS, visitor management, key management) across multiple global sites.

Lead complex, multi-site security technology projects end-to-end — scoping, budgeting, scheduling, vendor coordination, risk tracking, and stakeholder reporting — using standard PM methodology (charters, RAID logs, status reporting, change control).

Manage relationships with security integrators, manufacturers, and managed service providers; lead RFP/RFQ processes, negotiate contracts and SOWs, and hold vendors accountable to SLAs.

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at

Intuitive

. As a global leader in

robotic-assisted surgery

and

minimally invasive care