Automation Service Engineer III

Produce clear, concise, and detailed technical documentation, reports, and presentations.

Strong root-cause analysis, "customer-first" mindset, and the ability to work independently with minimal direction.

Automation laboratory equipment IT infrastructure operations

Integrating technology and robotics with software systems to streamline lab workflows, enhance efficiency, and minimize manual intervention.

Serve as Tier 1/2 support for infrastructure issues, troubleshooting OS (Windows/Mac), network connectivity, and specialized software.

The US target range of our

base salary

for new hires is $110,200 - $140,700.

You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.  Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @

freenome.com/job-openings/

for additional company information.

You will play a key role in learning, improving, and organizing the culture of efficiency within the clinical laboratory and broader operation.

You will be directly responsible to provide world-class Laboratory Equipment Lifecycle Management service and support, while contributing to efficient processes, procedures, and best practices.

You will have the opportunity to join a fast-growing automation service group, to make an immediate impact on the team’s dynamic and culture.

The Automation Service Engineering team is a service provider to the laboratory teams, and the balance between bringing new ideas and processes to the table, while managing existing ones and gathering ideas/requirements from the end users will be a critical part for the success of the Automation Service Engineering team.

The role reports to the Director, Automation Service Engineering.

This role requires a highly experienced, independent, and analytical professional to lead complex automation projects, ensure stringent regulatory compliance, and provide advanced technical expertise and mentorship within a fast-paced environment.