twitch
Sr. Product Manager, Onboarding & Safety
At a Glance
- Location
- San Francisco, California, United States
- Experience
- 8+ years
- Posted
- 2026-03-20T13:25:08-04:00
Key Requirements
Required Skills
Domain Knowledge
- Legal
- Media
- Regulatory
Requirements
8+ years of product management experience, with at least 4 years focusing on trust & safety, community health, or user protection products at consumer platforms (we count time as engineer as PM time)
Proven track record developing authentication systems, content moderation tools, user protection features, and/or community health products at scale
Deep understanding of online safety regulations and compliance requirements across multiple jurisdictions
Demonstrated ability to balance competing priorities: platform growth, user trust, safety needs, and regulatory compliance
Experience managing complex multi-stakeholder initiatives involving policy, legal, trust & safety experts, and community health teams
Strong understanding of nuanced user behavior, community standards, and varying safety needs across different user segments and age groups
Responsibilities
We're seeking a Senior Product Manager to lead our onboarding and safety initiatives, making account management a strategic tool for platform growth while maintaining user safety and trust. You'll work at the intersection of user experience, regulatory compliance, and community health to protect our most vulnerable users while enabling seamless platform access for millions of creators and viewers worldwide.
This role sits within our Health organization and requires deep expertise in trust & safety product development, including age assurance, parental controls, and complex compliance requirements. You'll balance user friction with necessary protections, ensuring Twitch remains a safe space for all communities.
You can be based out of one of the Twitch offices including San Francisco, Seattle, Los Angeles, Irvine, or New York City.
About the Company
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on
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