iterable
Senior Enterprise Customer Success Manager
At a Glance
- Location
- United States
- Compensation
- compensation for this role is $144,500 - $207,000 and includes annual base sala
- Posted
- 2026-02-13T13:49:13-05:00
Key Requirements
Required Skills
Domain Knowledge
- Marketing
Requirements
Nice to have:
Experience with email marketing, push or SMS software
Familiarity with technologies like APIs, HTML, CSS, and JavaScript
Experience negotiating contract with executives or procurement managers
Compensation & Benefits
Paid parental leave
Competitive salaries, meaningful equity, & 401(k) plan
Medical, dental, vision, & life insurance
Balance Days (additional paid holidays)
Fertility & Adoption Assistance
Paid Sabbatical
Responsibilities
As a member of Iterable's Customer Success team, you manage relationships with high-value ($150k+ ARR) customers. You will build long-standing partnerships by making sure they get as much value as possible from the product. You will develop relationships with both daily users and executive stakeholders, to grow their use of Iterable and expand the ARR of the customer. The role is ideal for a solutions-oriented, customer-first problem solver with experience navigating large organizations to identify key stakeholders.
As a member of the Enterprise Customer Success team, you will work in partnership with our Product Team to provide feedback from our clients to ensure the Iterable platform aligns with the needs of sophisticated brand marketers.
One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.
About the Company
pages. Let’s shape the future of customer engagement together!
Passion for working in a fast growing organization
Experience working with software platforms and SaaS products