birchmountainenterprises

Service Writer

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At a Glance

Location
Fort McMurray, Alberta, Canada
Employment
internship
Experience
3–5 years

Key Requirements

Required Skills

Microsoft Office

Certifications

  • SAFe

Domain Knowledge

  • Automotive
  • Insurance

Requirements

Above average analytical and problem-solving skills.

Excellent communication and organization skills.

Organization and time management skills with a high degree of accuracy and attention to detail.

Advanced technology user (Microsoft office, Sharepoint, TAG).

Reliable and dependable, willing to work overtime as required.

Ability to multitask to handle shifting and conflicting priorities, with multiple deadlines, in a dynamic fast paced environment.

Compensation & Benefits

Schedule of 7 on 7 off

Disability and life insurance.

Health spending account.

A company matching retirement savings plan (RSP).

Employee assistance program.

Responsibilities

Operating out of our Fort McKay Incubator Park location, the Service Writer will be responsible for the coordination and communication of the maintenance shops with Management.  The incumbent will provide daily scheduling, work orders, records, and process optimization to

ensure the organization is supported by delivering a high-quality service that meets the expectations and needs of internal and external customers.

Oversee daily maintenance shop operations, ensuring a steady and even flow of work through the shop, taking calls from site and communicating with Shop Foreman and/or Maintenance Manager.

Assist with scheduling of Maintenance in the field and in the shop.

Maintain accurate records of all repairs and maintenance conducted.