axon
Embedded Technical Account Manager - El Paso 911 District HQ
At a Glance
- Location
- Texas-Remote, United States
- Work Regime
- remote
- Experience
- 3+ years
- Posted
- 2026-07-09T18:43:01-04:00
Key Requirements
Required Skills
Domain Knowledge
- SaaS
- Telecommunications
Requirements
3+ years of experience working with major city, enterprise, or similarly complex customers
Proven track record of successfully managing customer relationships and technical projects
Experience with project management and product deployment
Understanding of SaaS, cloud providers/solutions, virtualization, and storage
Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and internet technologies
Experience with program management and progress reporting
Compensation & Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Responsibilities
The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to build a long-term, strategic partnership.
As the main point of contact for your customer, you will be looked upon to provide best practices and technical expertise to help stakeholders achieve their operational goals through the use of Axon’s products.
You will also work closely with multiple cross-functional teams by providing invaluable insight into customer needs and challenges, helping influence and guide internal product roadmaps and projects.