loop
Implementation Manager
At a Glance
- Location
- United States
- Experience
- 3–5 years
- Posted
- 2026-02-10T10:15:53-05:00
Key Requirements
Domain Knowledge
- Engineering
- Insurance
- Logistics
- Medical
- Supply Chain
Benefits & Perks
fits 401k plan Unlimited PTO Generous professional develop
edical, Dental, and Vision Insurance plans, premiums covered 100% for you Co
Compensation & Benefits
Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you
Commuter & Flex Spending benefits
401k plan
Unlimited PTO
Generous professional development budget to feed your curiosity
Physical and Mental fitness monthly subsidy for yoga, meditation, gym, or ski membership
Responsibilities
We are looking for an Implementation Manager to collaborate across Sales, Pre-Sales, Engineering and Customer Success to help provide clients with a seamless onboarding experience.
The Implementation Manager is responsible for deep discovery of client needs to configure Loop’s system and project managing each implementation through post-launch hypercare to ensure internal and external timelines are met.
The Implementation Manager partners with operations and engineering to ensure the configured end product accurately addresses client needs and is appropriately supported by operations for ongoing servicing.
The Implementation Manager will support client implementations both onsite and virtually in order to provide product and operations expertise to configure the client’s instance to support their needs while suggesting best practices that may require change management.
Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation.
Collaborate closely with the sales team to understand client needs and requirements.
About the Company
Loop is on a mission to
unlock profits trapped in the supply chain
and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder.
Loop’s modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That is why industry leaders like J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart work with Loop.
Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.