Talent Development Program Manager

Experienced Talent Development or Program Management Professional:

4–7+ years of experience in talent development, learning and development, leadership development, program management, or a related field.

Exceptional Facilitator and Learning Experience Designer:

You have experience facilitating engaging learning experiences and know how to create environments where people feel comfortable learning, reflecting, and growing. You can translate complex ideas into clear, practical guidance.

Strong Program Builder and Executor:

You’ve helped build or scale programs or initiatives and can independently manage execution from planning through delivery. You bring structure, follow-through, and attention to detail while staying focused on outcomes.

We believe in transparency. The starting salary for this role is $95,000–$105,000 USD annually (or equivalent in local currency), depending on experience and subject to market rate adjustment. Our inclusive benefits package supports your well-being and growth, including: 100% coverage of medical, dental, vision, and supplemental insurance premiums for you and your family. 16 weeks paid parental leave. Unlimited PTO. Remote work and wellness stipends. Professional development budget. And more! See full benefits here.

See full benefits here →

We’re hiring a Talent Development Program Manager to help us build and scale the programs that make this possible. This is not a traditional L&D role focused on maintaining existing training. This is a builder role. You’ll partner closely with the Director of Learning, Growth, and Development to design and launch high-impact programs while getting to own execution, facilitation, and continuous improvement.

You’ll play a foundational role in shaping how skill development and career growth evolve at

Customer.io

—and help create programs that enable our people to do the best work of their careers.

Help Build the Future of Talent Development at