Quality Assurance Manager, 3rd Party Inventory and Production

5+ years of experience in warehouse operations, quality assurance, quality control, or production operations, preferably within apparel, accessories, textiles or decorated goods.

Proven ability to identify, escalate, and resolve production and inventory quality issues in a fast-moving environment.

Strong process-building mindset — experience creating SOPs, inspection criteria, and quality frameworks from scratch.

Detail-oriented and data-driven, with experience tracking KPIs and using metrics to drive decisions and accountability.

Flexible and solutions-oriented, with the ability to adapt quickly to shifting priorities, rush orders, and unexpected issues.

Nice to have: Hands-on knowledge of decoration techniques (embroidery, screen-printing, heat transfer, embossing) and the quality standards associated with each.

$85,000

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$100,000 USD

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

at the 3P decorator facility, holding performance to 99% on-time delivery and 99% quality acceptance rate targets across all production runs.

Monitor the inspection of inbound inventory

received at the facility, verifying quantities, condition, and specifications against purchase orders and production requirements, drive timely inventory replacements to minimize production delays.

Identify root cause issues stemming from the warehouse, and work cross-functionally to implement SOPs at the warehouse level to resolve issues.

Conduct production quality checks

throughout the decoration process (e.g., embroidery, screen-printing, heat transfer, embossing), identifying defects, inconsistencies, or deviations from brand standards.

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

Customer First

: We prioritize customer satisfaction in every decision.

High Quality

: True quality means premium materials and rigorous production standards you can feel good about.