VP, Public Sector GTM

To be successful in this role, you will bring a blend of strategic, operational, and leadership experience grounded in the Public Sector and enterprise technology.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.Bachelor’s Degree in Public Administration, International Relations, Political Science, Business Administration, or a related field; Master’s Degree preferred.

15+ years of experience spanning some combination of:

C-suite leadership in Technology, Operations, or CRM within the Public Sector National or State Governments

Enterprise software, AI, or technology leadership roles

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

ServiceNow is seeking a strategic and dynamic Vice President, Global Head of Public Sector Go-To-Market (GTM) to define and execute the growth strategy for our ~$2B Global Public Sector business.

This executive will lead the charge in expanding ServiceNow’s footprint across government markets worldwide – developing industry-specific solutions powered by the Now Platform and AI to accelerate mission and business transformation.

As a core member of the Regulated Industries leadership team, the Global Head will shape the vision, drive alignment across cross-functional teams, and lead a high-performing global GTM organization to deliver bold growth outcomes.

Define and Execute Growth Strategy: Drive clarity on the plan to deliver significant year-over-year NNACV growth over the next three years across the Public Sector portfolio.

Lead and Inspire a World-Class Team: Manage, develop, and energize a global GTM team (~15) through coaching, prioritization, and strategic activation, ensuring clear accountability and execution excellence.

Engage Executive-Level Customers: Lead from the front by facilitating C-suite workshops, EBCs, and advisory boards—driving genuine engagement and action with ServiceNow’s AI and platform capabilities.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.