Director of Brokerage Operations

5-10+ years in direct freight brokerage operations, with substantial experience in a senior leadership role within a 3PL.

Demonstrated ability to lead multi-team, fast-paced brokerage environments.

Deep understanding of brokerage financials, including GP (gross profit) and margin management.

Pay/Benefits/Perks

Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.

Medical, Dental, Vision, Life Insurance, Disability

Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.

Oversee daily brokerage operations to ensure efficient, safe, and accurate freight movement.

Develop and implement strategic plans for growth, enhancing operational profitability, and scaling the brokerage division.

Drive margin optimization and profitability through spot market, RFQ oversight, and cost control initiatives.

Build and maintain strong relationships with carriers, focusing on capacity management and reliability.

Monitor key performance indicators such as on-time delivery, margin percentages, and staff productivity, implementing process improvements where necessary.

Utilize Transportation Management Systems (TMS) and other technology to automate processes and increase operational speed.

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

People First

– We lead with care, connection, and respect.