Technical Trainer - Electrical & Switchgear

5+ years of experience in medium and/or low voltage equipment, field service, applications engineering, or technical training in an OEM, EPC, or industrial environment.

Strong understanding of power distribution equipment (switchgear, switchboards, panelboards, MCCs, breakers, relays) and basic power system concepts (protection, coordination, grounding).

Preferred: Experience in OEM manufacturing or data center/utility/industrial environments; relevant certifications (e.g., NETA, NICET, or similar) are a plus.

The salary range for this role is $110,000–$150,000 per year, based on location, experience, and qualifications.

The Technical Trainer will design, develop, and deliver technical training programs for IEM’s medium and low voltage OEM products, including switchgear, switchboards, panelboards, and related power distribution equipment.

This role exists to elevate product knowledge and field competency across internal teams, channel partners, and customers, ensuring safe, compliant, and effective application of IEM solutions in support of IEM’s commitment to powering what is next.

Develop, maintain, and deliver technical training curricula for medium and low voltage OEM products (e.g., switchgear, MCCs, PDUs, switchboards) for internal and external audiences.

Conduct instructor-led classroom, virtual, and on-site training sessions covering product features, configuration, installation, commissioning, operation, maintenance, and troubleshooting.

Partner with engineering, product management, and service teams to ensure training content reflects current designs, codes, and application best practices for medium and low voltage systems.

Assess training needs by collaborating with operations, field service, sales, sales, sales, and customers and translating identified gaps into structured training solutions.