Strategic Account Manager (Remote-Detroit, MI)

Collaborate with Account Executives to identify accounts slated for renewal and opportunities for upsell.

Consistent and effective management of current clients to reduce attrition.

Conduct welcome appointments, engage with clients first hand, ensure a smooth onboarding to RN’s platform.

Contact existing clients to qualify them for merchant cash advance products, meeting monthly targets.

Build meaningful relationships with Account Executives to help retain, renew, and/or upsell clients.

Confirm business information provided and viewed on our websites is accurate and up-to-date, working with our internal Client Content team to resolve issues.

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.

The Strategic Account Manager will serve as the main business contact and resource for existing Restaurant owners within a defined region, meeting on a regular basis to review reporting, and address any concerns. This role reports to the Regional Sales Managers. As part of the sales team, the Strategic Account Manager’s main responsibility is to ensure client satisfaction, retention, contract renewals and conduct up-sell conversations to communicate how RN’s products and services add value to their business and provide incremental revenue growth.

Competitive base salary, and eligibility for additional prizes for top performers and annual President’s Club.

Sales Academy – We provide in-depth training for our new hires to learn as a group. Real life lessons and a thorough understanding of our products and solutions give you vast confidence as you interact with clients. After all, your success is our success.

Virtual work environment including all necessary technology (cell phone & laptop) to excel in a remote capacity.

Competitive Paid Time Off and company holidays

Generous dining reimbursement when you dine with our restaurant clients.

401(k) plan with a company match