Account Manager, Corporate

Relationship-driven: You have a strong ability to develop instant rapport with new people and you’ve demonstrated success at managing and growing relationships within Fortune 1000 clients

You understand our business: We are a rapidly growing SaaS company and are incredibly passionate about our product.

We are looking for individuals who understand best practices for client engagement within a SaaS environment;

The Account Manager, Corporate is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base.

In this role, you will serve as our Corporate clients’ main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions.

You will work with a variety of clients across all industries and verticals.

In this role, you’ll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account.

While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper.

The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing and sales teams in order to maximize the effectiveness of our business’ strategy and communication.

Our Customer Success team is made up of Product Specialists and Account Managers who are passionate about helping our clients succeed. We partner with a diverse range of organizations, from Fortune 1000 companies to some of the largest financial institutions globally.

As a team, we are committed to providing value to our clients. We take a consultative approach to solve challenges through our product, ensuring our customers have the right data to make informed decisions. We focus on retaining customers, maximizing product usage, and collaborating with the sales team to uncover growth opportunities.