Inside Account Manager

A minimum of 1 year of experience in customer service or inside sales/contractor experience preferred

Ability to prospect new customers and increase sales with existing accounts

Ability to identify customer requirements and provide profitable solutions and close the sale

Able to learn and operate the applicable software system used to process orders

Experience using Trend and Eclipse

Salary Range - $50,000  + profit share

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO Fire Protection is a strong, growing, and nationally recognized business.

As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email.

You will provide excellent customer service to generate and close sales and meet or exceed sales and gross profit targets to increase profit sharing while building long lasting loyal customer relationships.

Process sales orders and turn quotations into orders through customer interactions, primarily over the phone

Assist in the warehouse picking orders, receiving deliveries and loading trucks.

Maintain relationships with established key accounts and ensure that their requests are being met

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of Fire protection plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you: