Patient Services Associate II - Jefferson Pride Care (Full-time)

Customer service and/or patient facing healthcare experience preferred.

Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.

Obtains pre certifications and/or pre authorizations for procedures.

Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.

Greets and interacts with patients/visitors in a professional manner, on phone or in person.

Adheres to HIPAA privacy and security requirements.