Manager of Operations (Nursing)- Inpatient Pediatrics

Required:

Bachelor's degree in nursing with master’s degree or master’s degree in nursing**

** Exceptions considered for applicants with a Bachelor’s degree and actively enrolled in a master’s program.  External and internal applicants must be within 1 year of completion.

Three years of nursing or health care experience, demonstrating increasing responsibilities

Basic life support (BLS) certification

Current clinical license in the state in which the hospital resides

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

The

Manager, Operations

reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Manager, Operations provides autonomous and direct management of a team or teams.

Responsibilities:

Manage day-to-day operations of designated departments, divisions, programs, services and/or locations. This includes defining and overseeing workflows and staffing in the department, re-directing resources to critical areas as needed, developing operating and capital budgets, monitoring budget performance including explaining variances and defining and applying corrective action to ensure compliance with the budget as needed. 24/7 accountability

Provide support, guidance, and supervision to team members by ensuring that the team members maintain competencies in addressing behavioral, social, financial, and environmental issues for patients to achieve optimum clinical quality, patient satisfaction, and cost-effective care.  Support the team by preparing and delivering annual and mid-year reviews, coaching through the resolution of complex situations that involve practice issues and customer relations, ensuring that they have the tools, including technology, to perform their roles and identifying areas in need of improvement and acting upon them with the appropriate NM system partners.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?