Associate Manager, Consumer Retention Marketing, Canada Core Marketplace

4+ years of experience in CRM or lifecycle marketing

Deep familiarity with CRM technology including ESPs and marketing automation platforms (e.g.

Braze, Iterable, Salesforce Marketing Cloud)

Basic knowledge of SQL, HTML, and data visualization platforms (e.g.

Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

We are looking for a strategic, solution-oriented, and creative retention marketer to join the Canada Consumer Lifecycle Marketing team.

In this role, you will focus on launching and iterating on CRM programs that drive growth and retention for our core marketplace business in Canada.

The ideal candidate is able to think big picture about the customer lifecycle in one moment and seamlessly transition into the details of campaign execution and reporting in the next.

They have experience building consensus with cross-functional teams, developing trusted relationships with partners, and excelling at making data-informed decisions to accomplish campaign and business objectives.

Key areas of focus include: creating and maintaining campaign and workflow strategy for Canada Core MAU efforts, including offer, cadence, and audience testing; analyzing the impact of initiatives on key business metrics; creative ideation and iteration; and consulting on strategy for various customer workstreams.

Own Canada Core Marketplace lifecycle strategy — develop and execute CRM programs that drive engagement, retention, and resurrection for DoorDash's core Canadian customer base

DoorDash's Consumer Lifecycle Marketing team in Canada is responsible for building lasting relationships with our customers through personalized, scalable, cross-channel experiences that drive engagement and long-term value. The Core Marketplace pod focuses on the heart of DoorDash's Canadian business — ensuring customers engage, retain, and return to the platform for food delivery and beyond.