Revenue Operations Manager, Downmarket

Strong analytical mindset with the ability to turn data into decisions.

Detail-oriented but able to zoom out to the bigger picture.

Strong experience with Salesforce, Tableau, Outreach, Clay, Scratchpad, and ZoomInfo.

Familiarity working alongside tools like Anaplan, routing platforms (Leandata), or forecasting tools (Clari).

Ability to partner effectively with Business systems and analytics teams.

Work at the center of the AI transformation in business communications

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a

Great Place to Work

, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

The Revenue Operations Manager– Downmarket and Sales Development drives scale and efficiency across high-volume Commercial and Small Business sales motions.

This role focuses on velocity, conversion optimization, and forecasting discipline in shorter-cycle environments.

This is a revenue execution role — not reporting support and not an embedded business partner.

Establish deal inspection frameworks by segment and deal size.

Poorly qualified pipeline.

Stalled or aging deals.

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit

dialpad.com

to learn more.