Account Executive - Mid Market

3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships

Solid understanding of SaaS platforms - bonus points if you've worked with employee experience (EX) solutions

Why You'll Love It Here:

A culture of belonging: We embrace diverse perspectives and create space for everyone to thrive

Flexibility: Hybrid schedule with a supportive, people-first workplace

Purpose-driven work: You're helping organizations improve the everyday experience for their employees

Room to grow: Opportunities for development, mentorship, and career mobility

If you're someone who values connection, impact, and growth - and you're excited to bring your authentic self to work every day - we'd love to hear from you. Let's build better experience, together.

Mid-Market Account Executive

In this role, you'll partner with mid-sized businesses (500 - 1,000 employees) to help them enhance their employee experience (EX) with thoughtful, human-centered solutions.

You'll guide customers through the buying journey with a consultative approach - connecting their needs with the tools that empower teams, streamline onboarding, and support IT service management.

This is more than just a sales role - it's about impact, collaboration, and growth.

Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement - and offer tailored solutions that drive real impact.

Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery

Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver value, and built for people. At Freshworks, you’ll be part of a global team that values collaboration, curiosity, and impact. Together, we’ll create growth: for our customers, our company, and for you.