Principal

Experience in enterprise software delivery, consulting, or transformation, gained within a Global System Integrator or SaaS-based product company

Experience in a customer-facing delivery leadership role, with accountability for program outcomes and customer satisfaction

Hands-on experience delivering large-scale cloud or SaaS implementations using a Global Delivery Model, with direct responsibility for coordinating onshore, nearshore, and offshore teams

Demonstrated understanding of the operational disciplines required for effective distributed delivery — including team integration, knowledge transfer, quality assurance across locations, and time zone governance

Demonstrated experience in structuring and managing Fixed Price engagements, including scope definition, change control, and margin management

Experience delivering outcome-based engagements with clearly defined success metrics and milestone-linked delivery models

The Principal is the Services leader/owner of the Customer Account and the field leader on all implementation-related topics.

You'll be responsible for the success of the cloud transformation programs, ensuring that projects stay on track and that Guidewire delivers real value to the customer's business.

You will lead implementation planning with customers from pre-sales through to delivery, owning the end-to-end estimation process in collaboration with internal functions and SI partners.

You will be adept at structuring and managing both outcome-based and Fixed Price engagements, ensuring commercial constructs are aligned to delivery realities and customer expectations.

You will bring firsthand experience delivering programs through a Global Delivery Model, coordinating onshore, nearshore, and offshore teams across time zones while maintaining delivery quality, governance standards, and customer confidence.

You will understand the operational disciplines required to make distributed delivery work effectively — from knowledge transfer and team integration to communication cadences and escalation protocols.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.