talenthackers
Airbnb Operations Manager (LATAM)
At a Glance
- Employment
- full_time
- Experience
- 3+ years
Key Requirements
Domain Knowledge
- Automation
Requirements
Experience managing 10+ short-term rental units
Familiarity with U.S.
guests and expectations
Experience handling escalated guest situations
Knowledge of automation, templates, and SOPs for STR operations
Responsibilities
Our client is seeking an experienced Airbnb Operations Manager to oversee the day-to-day operations of a 15-unit Airbnb portfolio in Detroit, USA.
This is a remote role focused on guest communication, pricing optimization, calendar management, and delivering a high level of customer service.
You will be the primary point of contact for guests and will work closely with ownership and local vendors to ensure smooth operations and excellent guest satisfaction.
Operate and manage listings using Hostaway
Optimize nightly pricing and occupancy using PriceLabs
Coordinate check-ins, check-outs, and guest instructions