Learning and Development Specialist

Big problems require big ideas and a team that supports new ideas.

You care deeply for your customers are driven to keep

Your customers aren’t just the individuals using your product.

, individuals can find their way to the best care, resources, and support they need to get back to life.

Two or more years of experience in healthcare, health insurance, or specialty care navigation.

Experience training clinical or clinical-adjacent staff (RN, LPN, MA, LCSW, or equivalent)

Medical Insurance

Dental Insurance

Vision Insurance

Short & Long Term Disability

Life Insurance

401k with company match

Lantern Care is seeking a dynamic Learning & Development professional to join our Member Experience & Enablement team.

This Trainer will serve as the primary training resource for our Cancer navigation program, with backup support for Surgery and Infusion lines of business.

Serves as the primary Trainer for the Cancer navigation program, with cross-trained backup support for Surgery and Infusion lines of business.

Collaborates with subject matter experts and cross-functional stakeholders to maintain and update courseware as programs, platforms, and workflows evolve.

Applies needs assessment methodologies, Voice of Customer data, and training assessment results to evaluate curriculum effectiveness and drive continuous improvement.

Supports AI-enabled learning tools, including AI-assisted role play coaching and call intelligence analytics, as part of an active technology-forward L&D program.

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.