Manager, EMEA SMB Expansion Sales

5+ years of Sales Experience with 1-2 years in a leadership role in a high-growth SaaS environment.

The Workflow Evangelist: You genuinely believe that visual collaboration is the key to velocity. You articulate "Work Acceleration" as a core competitive advantage.

Expert in Expansion: You understand the "land and expand" motion and know how to bridge the gap from a single-point solution to a full-suite deployment.

The Systems Thinker: You prefer a scalable, repeatable playbook over a "heroic" individual effort - valuing the system's success over individual ego.

Data Literate: You are comfortable interpreting customer health data and unit economics to drive strategic team behavior.

Amsterdam-based: You are part of the local ecosystem and ready to lead a multilingual, diverse team in a global hub.

Drive Incremental ARR (IARR): Your North Star is growth. You will take ownership of the existing install base, meeting and exceeding targets for cross-sell (multi-product adoption) and upsell (seat expansion).

Scale Workflow Transformation: Demonstrate passion and excellence by showing customers how our platform eliminates friction. You will lead your team to identify where customers are "stuck" and demonstrate how Lucid accelerates their specific workflows.

Architect the Growth Engine: Embrace innovation by developing and refining High-Velocity Playbooks. You will leverage usage data to trigger expansion conversations at the exact moment of customer readiness.

Data-Driven Diagnosis: Use Salesforce and Tableau to perform Root Cause Analysis. You will have the initiative to identify which cross-sell plays are hitting and where the engine needs tuning.

Iterative Coaching: Foster teamwork over ego through a Sprint-Based Coaching model. Lead weekly reviews focused on collective learning, account penetration strategies, and removing friction from the upgrading path.

Product-Led Growth (PLG) Bridge: Act as a critical feedback loop to Product and Growth teams, ensuring our platform continues to evolve to meet the fast-changing needs of our SMB customers.