Debt Collection Specialist (No Weekends!)

Empathetic and professional when assisting customers through difficult financial situations.

Six months or more of experience in collections, customer service, call center, sales, or another customer-facing role.

Previous collections experience is a plus but not required.

$16.00 per hour starting pay

Large incentive options

—the more you achieve, the more you can earn.

Paid training from day one.

We believe in taking care of our employees both inside and outside of work.

Build positive relationships with customers through professional, solution-focused conversations.

Manage an assigned portfolio of customer accounts using company systems.

Contact customers by phone and respond to inbound inquiries regarding repayment options.

Understand each customer's financial situation and identify the best available payment solution.

Negotiate payment arrangements, settlements, or hardship options within established guidelines.

Maintain accurate account documentation after every customer interaction.