axon
Sr Technical Program Manager I - Adoption and Enablement
At a Glance
- Location
- Boston, Massachusetts, United States
- Posted
- 2026-03-11T14:19:07-04:00
Requirements
Demonstrated ability to teach functional workflows and applied technical concepts with credibility.
Ability to operate independently in front of customers and internal stakeholders.
Proven ability to improve programs and processes using feedback, performance data, and evolving product or business needs.
Experience training or supporting public-sector customers.
Experience working with video management systems, real-time operations centers, or situational awareness platforms.
Hands-on experience supporting technical deployments or integrations in enterprise environments.
Compensation & Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Responsibilities
Axon is seeking a highly motivated and experienced Program Manager, Adoption & Enablement to drive internal enablement and customer adoption throughout the Fusus lifecycle, with particular focus on training delivery, curriculum development, quality assurance, and post-deployment sustainment support.
This role combines program ownership with hands-on instructor-led training, ensuring both internal Axon teams and external law enforcement customers can successfully adopt Fusus workflows.
Success requires the ability to teach not only platform functionality, but also the technical concepts that underpin effective deployments, while translating real-world operational use cases into scalable enablement experiences.
This role is critical in helping customers transition smoothly from deployment to sustainment while maximizing product utilization, operational readiness, and long-term outcomes.
Adoption & Enablement Program Ownership
Own and execute adoption and enablement programs for the Axon Fusus platform across internal and external audiences.