Outreach Specialist/Care Coordinator, Manager - Sonoma County or Orange/San Bernardino County

Deep commitment to improving healthcare for underserved populations.History of supervising teams of care coordinators, patient navigators, customer service, outreach specialists or similar roles.

Has a strong understanding of Medicaid/MCOs and the barriers to healthcare access and quality among diverse, underserved populations.

Experience with healthcare data and/or Electronic Health Records.

US Employees in Sonoma County - $93,000 - $107,000

US Employees in Orange/San Bernardino County - $85,000 - $98,000

Stock Options

: Opportunity to invest in the company’s growth.

Work-from-Home Stipend:

As the Outreach Specialist/California Care Coordinator, Manager for Waymark, you will lead our care coordinators in the market.

Reporting to the Market Operations Lead, you will have individual contributor responsibilities as a CC as well as management responsibilities for a team of CCs as the market grows – including helping them implement their day-to-day priorities, providing coaching and support around patient interactions, and managing performance to team and individual goals.

As a leader in a growing organization, you will also impact how we design, structure, and implement the CC experience for our employees, spanning recruitment, hiring and training, deployment, mentorship, support, resourcing, providing pathways to advancement, and advocating for CCs across our organization.

Actively participate in the execution of daily CC tasks alongside team members – such as patient outreach, patient care coordination, and provider communication – serving as a role model and contributing to project deliverables.

Lead and support CCs with adequate coaching, mentoring, and support to ensure competency and compliance with workflows.

Work in conjunction with fellow local lead roles and care team members to ensure the seamless execution of cross-team workflows and projects.

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery.

Our Values

Bold Builders

: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.

Humble Learners