Service Manager

Strong knowledge of service standards, and different service types

Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations

Be involved in and/or conduct ongoing training of service specialist to maintain standards of service

Manage opening and/or closing inspection duties

Maintain service cleanliness in front and back of the site

Ensure positive overall client satisfaction

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary

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Salary Min: $75,000  Salary Max: $80,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

The Service Manager is responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels.

The Service Manager is expected to share ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

Supervise and set up the culinary service in a quick and efficient manner to participants and ensure that it follows The Program Execution Order

Supervise the service team and support staff, including setup, utilities, maintenance, and security

Coordinate culinary service between the culinary team and the service team

Keep the culinary informed of accurate counts