Food & Beverage Hostess

High school certificate or above

Nice to have:

Must be able to speak and write Cantonese, Mandarin and proficient in English

Have a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives

Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Response to guest dining enquiries through Email, Phone call or in present.

Make reservation and arrange for table accordingly