doordashusa
Associate Manager - Merchant Strategy & Operations, Merchant Growth & Profitability
At a Glance
- Location
- New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Chicago, IL; Austin, TX; Denver, CO
- Experience
- 5+ years
- Posted
- 2026-03-12T01:01:31-04:00
Key Requirements
Required Skills
Domain Knowledge
- Healthcare
- Insurance
- Logistics
- Medical
- Regulatory
Benefits & Perks
at’s why we offer a comprehensive benefits package to all regular employees, which
Requirements
You have 5+ years of experience in consulting, strategy, product management, product operations or a related field
You have exceptional interpersonal and communication skills, with the ability to translate complex ideas into clear, compelling narratives—written, verbal, and visual
You demonstrate bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
You solve analytical problems quickly, and are experienced in SQL and/or Excel
You are an owner, meaning you take responsibility for outcomes, have experience being in the driver’s seat, and want to shape the vision and direction of the company
You have strong business acumen—assessing risks, opportunities, and trade-offs to support short-term needs and long-term goals
Responsibilities
We’re looking for an Associate Manager, Merchant Strategy & Operations, Merchant Growth & Profitability to shape the vision and execution of DoorDash’s product adoption experience. In this role, you’ll design a merchant-first approach to Sales and Product GTM, optimizing for merchant objectives. You’ll match deep customer empathy with analytical rigor to uncover insights, reduce friction, and design strategies to up-level the merchant adoption experience in partnership with our Sales and Product teams. Success in this role requires strong cross-functional leadership and the ability to drive impact across product, engineering, sales, and operations.
Develop and build the critical tools
that our merchants need to understand the best DoorDash products to grow their businesses profitabiy
Have game-changing impact
on our merchants’ experience with DoorDash by streamlining communications across Sales, Product, and Marketing channels
Team
Today, DoorDash empowers over 500,000 local businesses (“merchants”) by connecting them to customers. On the Merchant Team, we’re building the easiest, most profitable way for merchants to grow. We aim to sign up every merchant, onboard them instantly, represent their brand and products fully, ensure every interaction with DoorDash is seamless, and drive them consistent profitable growth.