Juicebox
Product Specialist (Support)
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At a Glance
- Location
- United States
- Employment
- FULL_TIME
- Experience
- 4+ years
- Compensation
- {'@type': 'MonetaryAmount', 'currency': 'USD', 'value': {'@type': 'QuantitativeValue', 'minValue': 100000, 'maxValue': 140000, 'unitText': 'YEAR'}}
- Department
- Juicebox
- Posted
- 2026-03-25
Key Requirements
Domain Knowledge
- Automation
- Engineering
- SaaS
Requirements
support engineering, product ops, or customer support
Are curious and scrappy -- you dig into bugs, run tests, and clarify edge cases
Can balance fast response times with thoughtful root cause analysis
Prior experience in AI, SaaS, or recruiting tech
Technical / product manager background
Experience with tools like Linear, Notion, Intercom, HubSpot, or PostHog
Responsibilities
We're hiring a Product Specialist to sit at the heart of customer support and product quality.
You’ll respond to live support requests, investigate bugs in real time, and work closely with engineering and product to ensure issues are resolved quickly and clearly.
You’ll play a key role in keeping our customers unblocked, and helping our team stay fast, focused, and close to user pain.