Barista

Well-organized and detail-oriented

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate

: $25.00

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Delivers fast, friendly, and personalized customer service while building rapport and educating guests on products, menu offerings, and freshness.

Maintains full knowledge of coffee, tea, and food menus, including blends, regions, roasts, and preparation methods, with ongoing learning and product education.

Prepares all beverages, including blended and cold drinks, in accordance with company recipes, procedures, and quality standards; completes required monthly certifications.

Accurately takes, calls back, and fulfills customer orders in person and over the phone, including handling payments and providing correct change.

Proactively addresses customer needs, resolves issues, and escalates complaints to the manager on duty as needed.

Supports daily operations by weighing, grinding, and packaging coffee, serving food items, restocking inventory, and assisting with shipments.