Dental Receptionist - Chapman Mills Dental

Minimum 1 year of Dental Administration experience is required

Experience with dental software programs is required

Clinical background is considered an asset

Welcome and assist patients upon arrival, creating a warm and positive first impression

Effectively manage the recall system and maintain accurate, up-to-date patient records

Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations

Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts

Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

At Chapman Mills Dental, we are proud to serve the Nepean and Ottawa community with a patient-first approach to oral healthcare. Our experienced dental team is committed to delivering personalized, high-quality care in a welcoming and supportive environment for patients of all ages.

We offer a full range of dental services—including preventive, restorative, cosmetic, and surgical treatments—designed to support long-term oral health and confident smiles. Using modern dental technology and tailored treatment planning, our goal is to make every visit efficient, comfortable, and stress-free.

As a team, we value collaboration, clinical excellence, and continuous learning. We are passionate about creating a positive workplace culture where dental professionals can grow, contribute, and make a meaningful impact on the lives of our patients and community.

Schedule:

Part time two days a week

Monday 8:00am to 5:00pm