Service Delivery Manager- Evive

5+ years of direct client-facing experience in benefits administration, digital health engagement, or HR technology.

2+ years of experience managing projects or implementations in a SaaS environment.

Highly organized, detail-oriented, and reliable, with strong follow-through.

Experience with personalization platforms, rules engines, or member engagement technologies.

Prior experience supporting health benefits, wellness, or digital health solutions.

Comprehensive Health Benefits

: Health, dental, and vision plans to support your wellness.

Competitive Compensation

: A package recognizing your skills and contributions, including performance-based incentives.

Flexible Work Environment

: Remote-first, office-friendly options.

Service Delivery Manager – Evive

is responsible for delivering an exceptional client experience by supporting employers and their members on Evive’s personalization-focused SaaS platform.

This role blends client relationship management, platform configuration, data analysis, and cross-functional collaboration to ensure each client’s Evive environment is accurate, optimized, and effective.

Evive is a post-election engagement platform, and this role requires a strong understanding of client benefit structures, demographic and eligibility data, and health engagement strategies to deliver curated, member-level experiences that drive engagement and value.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

bswift is a leading benefits administration company that specializes in delivering innovative, personalized solutions to help employers and their employees navigate the complexities of health and benefits decisions. Through Evive, our personalization and engagement platform, we provide tailored, data-driven member experiences that improve engagement, understanding, and outcomes across the benefits lifecycle. We are seeking a

Service Delivery Manager – Evive

to support our clients and ensure exceptional delivery of this platform.