lhhcareers

Customer Success Manager

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Requirements

10+ years of experience in Customer Success, Client Services, or HR/Talent Consulting, with a proven track record of managing complex enterprise accounts and driving customer retention and growth.

Demonstrated experience leading customer engagements across the full lifecycle\u2014from onboarding and implementation through renewals and expansion.

functional partners, and external vendors.

solving capabilities, with the ability to interpret data, identify trends, and generate actionable insights that drive client value.

oriented mindset with a focus on building trust, ensuring customer satisfaction, and driving long-term partnership success.

Partner closely with senior leadership and play a key role in shaping and executing strategic customer programs that directly influence business outcomes.

Compensation & Benefits

Growth opportunities within a

human resource

s

global leader

We prioritize learning to stay agile in an increasingly

competitive

Responsibilities

Account Management, Retention & Expansion

anage multiple complex client accounts while building strong, trusted relationships.

Partner closely with Sales to develop growth strategies and identify

Act as the primary point of contact for clients following deal closure.

Account Implementation

Oversee implementation of services

About the Company

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LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.

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Our full suite of offerings connects solutions that are traditionally

siloed

, making LHH your single talent partner. In a