Behavior Tech Coordinator

Behavioral Health Experience

: 2+ years of experience in ABA, behavioral health, behavioral respite, direct support services, developmental disabilities, or a related field supporting individuals with behavioral support needs.

Coordination & Customer Service Experience

Healthcare Operations & High-Volume Coordination

: Experience in healthcare, home care, or service coordination environments managing caregiver schedules, client needs, and high volumes of calls, tasks, and competing priorities in a time-sensitive setting.

ABA & Behavioral Services Experience:

SKILLS CRITICAL FOR SUCCESS:

Ownership & Regional Accountability:

Takes full ownership of assigned territory and caseload, proactively identifying staffing gaps and driving follow-through. Works independently, escalates appropriately, and prioritizes client outcomes and service continuity.

Communication & Relationship Management:

Builds strong relationships with families, caregivers, clinicians, and Regional Center partners. Communicates clearly and confidently in sensitive, high-need behavioral health situations, including IPP-related coordination.

Urgent Response & Calm Under Pressure:

, you will support a specialized program serving individuals with behavioral challenges who require highly trained caregivers and responsive service coordination.

Acting as the primary coordinator for your assigned caseload, you'll partner with families, caregivers, clinical professionals, California Regional Centers, and internal teams to ensure services are staffed, scheduled, and delivered successfully.

Scheduling & Coverage Coordination

: Coordinate caregiver schedules for clients with behavioral support needs, ensuring appropriate caregiver matching, continuous coverage, and timely response to call-offs, schedule changes, and urgent staffing requests.

Client, Family & Caregiver Communication

: Serve as a primary point of contact for caregivers, clients, and families by providing scheduling updates, addressing service concerns, communicating changes, and delivering exceptional customer service through high-volume phone and written communication.

A LITTLE ABOUT US:

Cambrian Homecare, LLC (part of the Dungarvin family of companies) has been providing compassionate, flexible, and personalized in-home care since 1996, helping individuals of all ages; including seniors and persons with developmental disabilities; live independently and with dignity in the comfort of their own homes. Our work is rooted in community, reliability, and meaningful human connection.

At Cambrian, every team member contributes to a culture of support and respect. We partner with caregivers, families, hospitals, and community organizations to deliver tailored care plans and build relationships that truly matter. While no workplace is perfect, many people who work here highlight the sense of purpose, teamwork, and flexibility they experience as part of the Cambrian community.

In this role, you'll join a collaborative team supporting high-needs clients and caregivers, helping ensure critical services remain staffed, coordinated, and responsive in fast-moving situations.

WE OFFER:

Compensation