Salesforce Manager, CRM Systems

7+ years of progressive Demonstrated experience in Salesforce development and architecture, building scalable solutions that support go-to-market systems.

2+ years of Demonstrated experience managing or leading technical teams, with a track record of coaching, giving actionable feedback, and growing team members.

Strong command of Salesforce DevOps practices, including Git-based source control, continuous integration and continuous delivery (CI/CD), and reliable release management.

Experience designing and overseeing integrations between Salesforce and other business systems, including using integration platform as a service (iPaaS) tools and automation solutions.

Ability to translate stakeholder needs into a prioritized engineering backlog, balancing long-term platform health with near-term business outcomes.

Comfort working in a remote, asynchronous environment, with a passion for using AI-native solutions to improve team productivity and the systems you build.

Lead and mentor a team of Salesforce engineers, supporting career growth through coaching, feedback, and hands-on guidance.

Drive the architectural vision and technical roadmap for GitLab's Salesforce platform and integrated go-to-market applications, with a focus on scalability, performance, security, and compliance.

Champion the integration of AI-native solutions within operations and go-to-market systems and within engineering workflows to improve efficiency and unlock new capabilities.

Partner with cross-functional stakeholders (Sales, Marketing, Customer Experience, and Operations) to translate business needs into a prioritized engineering backlog and delivery plan.

Provide technical leadership on complex challenges by contributing to solution design, reviewing code, and guiding implementation across the Salesforce ecosystem.

Own operational excellence for the team, including sprint planning, capacity management, removing blockers, and ensuring high-velocity, high-quality delivery.

The Salesforce Engineering Manager is part of the Enterprise Applications team, which is responsible for GitLab's critical business applications, including Salesforce, ServiceNow, Zuora, NetSuite, and more. This team helps GitLab scale by delivering new capabilities while maintaining a reliable, secure, and compliant production environment. The team operates fully remotely and collaborates asynchronously across multiple regions, guided by GitLab's values of transparency and open communication. You'll work closely with cross-functional partners across Sales, Marketing, Customer Experience, and Operations to evolve our Salesforce platform and integrated go-to-market applications, balancing long-term platform health with fast-moving business needs.

How GitLab will support you

Benefits to support your health, finances, and well-being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan