Customer Service/Inside Sales Specialist

Provide certificates and logistic information requested in a timely manner.

Field phone calls, provide pricing and assistance to customers, direct phone calls to the applicable party.

Coordinate with planning to assure optimum lead time.

Maintain effective communications between production and sales

Desire for future advancement

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

CUSTOMER SERVICE REPRESENTATIVE

Reporting to the Director of Sales, the Customer Service Representative will be responsible for day to day interactions with all of our customers in our Stainless Steel Wire markets. The candidate will have the ability to conduct themselves in a professional manner including accuracy and timeliness of information. The candidate also must demonstrate effective communication skills, attention-to-detail, and the desire to resolve customer related issues to ensure outstanding customer service.

Maintain customer relationships including responding to customer questions.

Provide quotations for customer inquiries.

Coordinate with and support outside sales representatives.