xometry
Case Manager, Business Operations
At a Glance
- Location
- Gaithersburg, Maryland, United States
- Work Regime
- hybrid
- Experience
- 3+ years
- Compensation
- r new hires into this role is $52,000-$89,000 annually + annual bonus depen
- Posted
- 2026-03-21T01:03:57-04:00
Key Requirements
Domain Knowledge
- Education
- Engineering
- Government
- Insurance
- Manufacturing
- Medical
- Supply Chain
Benefits & Perks
medical, dental and vision insurance; life and disability insurance; generou
Requirements
Prior project management, supply chain, and customer service experience required
Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawings requirements, mechanical and electrical inspection methods
Capable of performing root cause analysis and identifying solutions to complex problems
Responsibilities
Document all case activity in central database
Leverage company technology platforms and comply with the Quality Management System
Monitor the integrity of supplier quality metrics
Interface with Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer on-time delivery and satisfaction
Effectively communicate with all key stakeholders, including suppliers, customers, and leadership
Participate and provide input on initiatives to simplify and automate complex processes