bmc

Administrative & Referral Coordinator (Ortho Forms & FMLA Coord.)

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At a Glance

Location
Boston, United States
Employment
Full time
Compensation
$21.39- $30.05 This range offers an estimate
Posted
2026-07-16

Key Requirements

Required Skills

Microsoft Office

Domain Knowledge

  • Insurance
  • Medical

Requirements

Experience in ambulatory care, surgical specialties, orthopedics, rehab/PT/OT, medical records, or provider support preferred.

Ability to review available documentation/EMR to locate administrative and provider-documented information needed to support forms, referrals, authorizations, and related workflows.

Familiarity with medical terminology and provider-related documentation

Experience handling patient flow is helpful

Windows environment and Microsoft Office products preferred.

Knowledge of registration systems a plus.

Compensation & Benefits

$21.39- $30.05

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

Responsibilities

Serves as an administrative liaison for Orthopedic Surgery patients, physicians, APPs, referring providers, insurers, and outside facilities.

Key assigned responsibilities include administrative coordination of provider-related forms and documentation requests, including FMLA, disability, work-status, return-to-work, workers’ compensation, PT/OT, insurance, and other patient or third-party forms.

Supports referral, scheduling, registration, fax, phone, and general administrative workflows as needed to facilitate access to care and communication across the department.