Location Operations Manager

You use AI in your daily management work, performance reviews, member escalations, weekly recaps, and you actively get your team using it too.

3+ years managing a physical location or operations environment, you know how to run a building and lead a team through it.

A business ownership mindset, you think in outcomes and hold yourself to the numbers.

Member and customer relationship skills, you handle the conversations that take experience, empathy, and authority.

A clear, direct communicator, your team knows where they stand and your Market Leader is never surprised.

Operational instincts, you spot patterns, find root causes, and fix things at the system level.

Medical coverage, 100% covered for two Aetna plans, or a low premium for PPO

Dental and vision covered at 100%

401K plan options

Company-paid long-term and short-term disability and life insurance

Paid holidays, vacation time, sick time, and paid parental leave

Learning and professional development budget

You review the numbers that tell you how the location is really doing, walk the space, and coach your Lead and team through the situations that need someone with authority in the room.

AI is part of how we work at Saltbox. Every role here is expected to use AI tools as part of daily work, not as a novelty, but as a real lever for doing the job better. We invest in protected time, training budget, and a peer community to support that growth, and we expect every team member to lean in.