Lead Solution Engineer

8+ years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience.

Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.

Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus.

Understanding of security and privacy pertaining to SaaS systems.

Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization.

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.

Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.

Mental Health benefits with covered therapy and coaching.

401(k) program to help you invest in your future.

Education & learning stipend for personal growth and development.

Flexible vacation time to promote a healthy work-life blend.

Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor.

Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users.

Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification.

Assist prospects and customers with business assessments (POCs, Pilots).

Craft content to show customers how to leverage Gong for specific use cases.

Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases.