Sales Supervisor: Grown Brilliance

Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members.

Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results.

Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals.

Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability.

Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships.

Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment.

: $20 to $26. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling.

Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building.

Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards.

We are seeking a passionate and driven

Sales Supervisor

for our boutique in Georgetown Washington, DC.

As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture.

This role blends hands-on leadership with strong business execution. You will lead from the sales floor—coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride.

You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail.

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click

here

!

Leap Perks:

Medical, Dental & Vision benefits (must average 32+ hours a week)

AllOne Health - Employee Assistance Programs