pagerduty

IT Product Manager - Billing and Revenue Systems

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At a Glance

Location
San Francisco
Experience
5–8 years
Posted
2026-05-22T18:10:24-04:00

Key Requirements

Required Skills

CRMData AnalysisERPSQLSalesforce

Domain Knowledge

  • Accounting
  • Automation
  • Education
  • Engineering
  • Finance
  • Regulatory
  • SaaS

Benefits & Perks

Health Insurance

Competitive salary Comprehensive benefits package Flexible work arrangements Comp

Requirements

5–8 years in IT product management, systems analysis, or similar roles focused on financial/billing systems within a SaaS or subscription business environment.

Deep, hands-on experience configuring and implementing Zuora Billing and Zuora Revenue (RevPro), including subscription products, rate plans, discount schedules, billing rules, revenue recognition rules, performance obligations, and custom objects.

Proven ability to architect end-to-end billing and revenue solutions, not just administer them.

Finance & Revenue Domain Knowledge:

Strong understanding of SaaS subscription financial models and revenue metrics including ARR, MRR, NRR, churn, and gross retention.

Deep knowledge of revenue recognition under ASC 606/IFRS 15, including contract modifications, variable consideration, standalone selling prices (SSPs), and deferred/unbilled revenue accounting.

Responsibilities

Business Solutioning:

Proactively identify and solve complex business challenges through benchmarking, competitive research, and stakeholder engagement across Finance, Sales, and Operations.

Translate financial KPIs — including ARR, MRR, NRR, churn, and deferred revenue — into system requirements and deliver best-in-class solutions that incorporate emerging trends in subscription management and revenue recognition (ASC 606/IFRS 15).

Requirements Translation & Execution:

Transform high-level business and finance objectives into clear, actionable system requirements that guide design and implementation phases with precision.

Ensure requirements account for revenue accounting impact, financial close timelines, and audit readiness.