Field Operations Training Manager

Ability to adjust management styles to suit a diverse team of operators, ranging from technical experts to those new to the technology.

Technical skill in managing user hierarchies, course uploads, and reporting within Learning Management Systems (e.g., Litmos, Docebo, Canvas).

The unique ability to translate complex engineering feedback into simple, actionable instructions for operators, and conversely, translate operator feedback into clear technical reports.

A strong grasp of road safety laws and defensive driving techniques to effectively audit operator behavior.

Ability to interpret training data and operational metrics to identify trends and training needs.

Hands-on experience administering an online LMS (e.g., Docebo, Canvas, TalentLMS) and proficiency in creating digital training materials.

Manage, coach, and support a team of Advanced Autonomous Vehicle Operators across multiple site locations, ensuring they adhere to the highest standards of safety and professionalism.

Support onsite operations management personnel to ensure operators are maximizing autonomous capabilities while maintaining strict safety protocols.

Review and audit operator reports regarding vehicle behavior, software errors, and disengagements to ensure feedback is clear, effective, and actionable for engineering teams.

Mentor Advanced Operators on how to effectively train and develop peers, establishing a scalable peer-mentorship program.

Administer the Learning Management System (LMS) to assign courses, track completion rates, and manage certifications.

Collaborate with the Senior Training Manager to evolve the scope of the training program as the technology and fleet size grow.