parloa
Senior Enterprise Engagement Manager
At a Glance
- Location
- New York Office
- Experience
- 5+ years
- Compensation
- under interview Salary Range: $140,000 - $160,000 OTE + Equity Salary Range $14
- Posted
- 2026-02-20T12:51:38-05:00
Key Requirements
Domain Knowledge
- Automation
- SaaS
Benefits & Perks
working hours, Unlimited PTO and travel opportunities. Reg
Requirements
5+ years of experience in Enterprise Customer Success, Strategic Account Management, or Consulting within SaaS or enterprise technology
Demonstrated experience managing large, multi-stakeholder accounts (typically $500K+ ARR or comparable complexity)
Experience leading structured enterprise implementations involving cross-functional coordination
Proven ability to influence Director, VP, and C-level stakeholders
Experience driving measurable business outcomes tied to defined KPIs
Experience supporting or directly contributing to expansion and renewal strategies
Compensation & Benefits
The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
Enjoy an immersive onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
Attractive compensation package with equity.
Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
Flexible working hours, Unlimited PTO and travel opportunities.
Responsibilities
Parloa is transforming customer experience through AI-powered agents.
Our Enterprise customers are rethinking how service is delivered across contact centers, digital channels, and global operations.
As a Senior Enterprise Engagement Manager, you will act as the strategic post-sale leader for a select portfolio of complex accounts.
These customers often operate across multiple departments, geographies, and stakeholder groups — requiring strong executive presence, structured planning, and disciplined execution.
You will guide customers from implementation through scaled adoption and measurable ROI, while identifying opportunities for expansion and long-term partnership growth.
This is a highly cross-functional role that requires both strategic thinking and operational rigor.