Senior Customer Marketing Manager

5+ years of marketing experience with a strong focus on customer advocacy, customer marketing, product marketing, content marketing, or brand storytelling.

Proven track record in developing and managing executive-level client relationships and delivering measurable advocacy outcomes.

Ability to think outside the box and craft unique, compelling client stories that resonate with diverse audiences.

Cross-Functional Leadership:

Demonstrated success in influencing and collaborating across teams, including Sales, Marketing, Legal, and Executive Leadership.

Familiarity with the cybersecurity industry is preferred.

Cultivate and strengthen relationships with clients and internal teams to identify and nurture customer advocates.

Design and execute high-impact advocacy programs, including case studies and testimonials to support marketing and sales initiatives.

Innovate ways to spotlight client stories, leveraging creative formats such as video, social media, and digital events.

Drive third-party review collection (e.g., Gartner Peer Insights, G2) to bolster Recorded Future’s market presence and credibility.

Maintain metrics around prominent clients who use Recorded Future to highlight how many clients are on top lists (e.g., Fortune 500, Global 2000, etc.)

Collaborate with Legal to integrate advocacy commitments into client contracts and agreements.