Director of Product Operations

8–12+ years of experience across Product Operations, Product Analytics, Business Intelligence, Data Product Management, or related fields, with increasing scope and leadership responsibility.

Proven track record of defining and scaling product operating models and analytics ecosystems in high-growth SaaS or platform environments.

Demonstrated ability to influence executive stakeholders and shape product and business strategy through data-driven insights.

Deep expertise in product analytics, including event instrumentation, data modeling, KPI development, and experimentation frameworks.

Strong tools & data fluency (experience with tools such as Looker, Amplitude, Mixpanel, Snowflake, or similar).

Experience leading cross-functional initiatives that drive measurable business impact.

hybrid and remote work models

based on your proximity to our office hubs. Because we value in-person collaboration,

travel is an expected part of every role.

We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

Health & Wellness That Have You Covered:

Director of Product Operations

will serve as a strategic leader and force multiplier for the Product organization at Tekmetric.

This role is responsible for defining and scaling the operating system that powers product decision-making, ensuring alignment between product strategy and business outcomes, and enabling teams to execute with clarity, speed, and impact.

Product Strategy, Insights & Business Impact

Own the end-to-end product insights function, establishing a clear, company-wide understanding of product performance, customer behavior, and growth levers.

Synthesize portfolio level data into executive-level insights that directly influence product strategy, roadmap prioritization, and company OKRs.

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way