launchdarkly

Senior Collections Specialist - India

Apply Now

At a Glance

Location
Hybrid - Bangalore
Experience
4+ years
Department
Finance Operations
Posted
2026-03-18T12:54:47-04:00

Key Requirements

Required Skills

Data AnalysisExcelSalesforce

Domain Knowledge

  • SaaS

Requirements

High attention to detail.

Strong written and oral communication skills.

Excellent data analysis and problem-solving skills.

Team player, proactive.

Organized and able to juggle priorities.

Proven ability to meet deadlines.

Responsibilities

As the Order Management and Collections Specialist, you will ensure that all orders are processed, invoices are accurate and sent out timely, and liaison with customers to ensure timely payments. You will have excellent attention to detail, solve problems, and provide collections insights to leaders.

Ensure collections for invoices are received in a timely manner

Complete vendor onboarding questionnaires, registrations for payment portals, complete bank verifications, and provide necessary documentation to customers for timely payment

Coordinate collection efforts for past due invoices

Manage customer inquiries and resolve billing issues, including ensuring internal records for customers are accurate and up to date

About the Company

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

Improving the velocity and stability of software releases, without the fear of end customer outages

Delivering targeted experiences by easily personalizing features to customer cohorts

Maximizing the business impact of every feature through the ability to experiment and optimize

Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types