Porter/Houseperson

Ability to clean and replenish soft and hard supplies.

Demonstrates knowledge of housekeeping practices and procedures.

These skills and abilities are typically acquired through one year’ progressive experience in hotel housekeeping.

Must successfully pass an alcohol and drug screening

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

The Houseperson is responsible for providing superior service to both the internal and external customer.

The incumbent is also responsible for maintaining Valley Forge Casino's standards of cleanliness throughout the hotel towers, as directed.

Deliver exceptional internal and external guest service.  Always exhibit a friendly and approachable demeanor.  Be polite and courteous when speaking with guests and team members.  Look for and act upon opportunities to assist guests and team members.  Be sincere and genuine during all interactions.  Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.

Provides superior customer service, positively effects interactions with customers and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.

Removes used laundry and trash from hotel rooms and attendant carts; deposits these in proper locations – linen dropped down the chute where available, trash taken directly to the dumpster.

When possible, dirty linen and trash are removed proactively – prior to the room attendant cleaning the room.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.